The Chennai-based Apollo Hospitals have received Phase 6 accreditations for three HIMSS digital maturity models – the Digital Imaging Accreditation Model, the Outpatient Electronic Medical Records Accreditation Model and the Infrastructure Accreditation Model.
DIAM assesses the secure delivery of medical imaging and associated processes, O-EMRAM measures the maturity of EMR technology in outpatient facilities, while INFRAM measures IT infrastructure maturity across five areas – mobility, security, collaboration, transportation and the data center.
why does it matter
Apollo Hospitals, which operates more than 70 private hospitals with more than 12,000 beds across Asia, is aware of the “severe” lack of infrastructure to deliver healthcare worldwide. Dr Sangeeta Reddy, MD, said the only way to meet this need is by deploying “effective technology” for healthcare delivery.
We are strong [believe] Effective deployment of technology in healthcare delivery is a force multiplier to enhance our capabilities.”
The organization says it has made significant progress in deploying cognitive algorithms into the care protocol and pathways; Augmented reality and virtual reality in communicating with the patient and improving clinical skills; And linking medical technology with information technology to achieve better clinical outcomes.
During the DIAM validation, Apollo Hospitals were praised for their use of vital signs, molecular imaging and mapping software. He also demonstrated a knack for using graphs and dashboards to understand and manipulate data.
Meanwhile, the group’s patient portal was found to be “one of the best examples of patient communication” during the validation of O-EMRAM. Its patient app features multiple functionality, including payment options, appointment scheduling, health monitoring, and the ability to device integration.
In addition, the PRISMA 247 Hospital Information System was considered intuitive and easy to use. The evaluators found that the organization had good examples of hardware integration to monitor vital signs.
Apollo Hospitals also reported no unplanned downtime in the past five years; HIMSS notes that this demonstrates the effort they have put into IT security.
Commenting on the Group’s achievement of INFRAM, Philip Bradley, Digital Health Strategist at HIMSS, said, “Apollo Hospitals’ goal, to ‘digitize our DNA’, is evident in the completion of Phase 6 on INFRAM. This achievement places Apollo among the elite group of organizations globally. To achieve this level of infrastructure maturity.The advantage of building a highly converged and unified infrastructure across such a large organization provides measurable efficiency gains in IT security, maintenance, standard delivery of services and many more.An unexpected advantage was their ability to quickly and seamlessly transition to care hypothetical at the start of the pandemic.
“From now on, this infrastructure provides Apollo [with] The ability to collect data from a patient’s wearable devices, and turn the vast amount of data into information for the medical team. As Apollo continues to advance to INFRAM Phase 7, they will enhance these capabilities by enhancing the “concept of the cloud” across their multiple data centers. ”
Apollo Hospitals is now the second healthcare provider in the world to achieve stage 6 of DIAM, after Nicklaus Children’s Hospital in Florida, USA. It is also the third organization in the region to receive INFRAM Phase 6 accreditation, after Tu Ora Compass Health in New Zealand and Samsung Medical Center in South Korea.
In March, Apollo Hospitals introduced a mixed reality show called ProHealthDeepXwhich uses Microsoft HoloLens 2 to show how a patient’s risk factors for cardiovascular disease affect their heart.
This came after its launch, which is powered by artificial intelligence Cardiovascular disease risks last year’s tool. Trained using data from more than 400,000 Indian patients, the AI tool presents a patient’s risk score, taking into account different lifestyle traits and vital signs.
“Apollo has continued to demonstrate commitment and consistency in developing its digital health capabilities to ensure it can harness the full potential of digital technology to continue achieving optimal patient outcomes. Having already achieved Phase 6 in both O-EMRAM and INFRAM, Apollo is now number one in the Asia region. Pacific and second in the world to achieve DIAM Stage 6, which is truly an amazing achievement and a testament to Apollo’s commitment. Our heartfelt congratulations to Arvind and his team for this important achievement and for setting an example for the rest of the world. We are really excited to see what the next step is,” said Simon Lin, HIMSS Vice President and Executive Director, Asia Pacific.
Committed to “authentic” quality of healthcare delivery, Apollo Hospitals said they underwent the HIMSS Digital Maturity Assessment as it provided them with a framework to ensure their digital backbone is top-notch and guided by global best practices.
However, Dr. Reddy stressed that “this is not only about the maturity of the digital backbone but also the effective adoption model of solutions, thus demonstrating that an organization can be effectively managed and sustained through consistent and well-coordinated consumption of digital solutions.”
“We strive to ensure that we can deliver personalized care to each individual guided by technology that ensures our operational effectiveness, a strong focus on service quality, and no compromising on achieving the highest standards of clinical outcomes combined with the hallmark of Apollo’s gentle and loving care.”